Tuesday, September 18, 2012

Our Vacation Rental VIDEO Gets Harsh Feedback

michael alan and D'Angelo (Travel Costa Rica NOW) have a vacation rental property in La Fortuna Costa Rica.

Yup, we now have a vacation rental property in La Fortuna, so we decided to do a preliminary video about it, which is below. We posted it yesterday and received this message on Facebook from a guy we don't know:
"This video is not professional and does not represent either of you or your business. Why would you want to show anyone the mess, refer to it as “this fucking house,” and expect anyone to want to rent anything from you? I would delete it immediately. When you sober up and look at it again, you will agree."
First I want to say, we put ourselves out there with what we do and realize we're going to get the spectrum of feedback, folks who love us, those that don't and everything between. In other words, we're fine with taking the good with the bad- to us it's all GOOD and if we can't take it, we shouldn't be doing it. And really, most of the feedback we receive is extremely positive anyway.


To be honest, this comment irked me a little and I'll tell you why. We have over 240 informative videos and THOUSAND + pages (blogs/website) about traveling and living in Costa Rica. We have maybe 3 videos like this one and I'm thinking if he knew our 'body of work' so to speak, he wouldn't be judging so harshly.

So we have this new vacation rental property that's about 2 months away from being ready to rent. We need furniture, decorations, a little minor repairs and landscaping (we're totally going to LUSH it out the grounds). We started the renovation but wanted to show you the place even though at this point it's basically a mess. We'll be doing 2 more videos as things progress and the quality of the videos will progress as well. But on this particular 'first video' we decided to do it raw. If this video was about the effects of Dengue on a 10-year old in Costa Rica, we would have been 'professional'
but to get friends to help you with your house for FREE, you need a LOT of pizza and beer... and we had it. D'Angelo and myself work very hard- everyday. Really. Everyday. And since we weren't doing a Dengue video, we had a little fun and yes, had a few too many beers. Work hard - Play hard. We deserve it from time to time. I guess what I'm trying to say is, D'Angelo and myself are 'real' people, living a 'real' life in a foreign country and struggling everyday to make it work. We're not trying to be 'slick' but it's true, we have a couple videos that are not very professional. So what? At least we're 'real' and we are honest. We don't have an agenda like most every Costa Rica website on the internet today, but even if we did have an agenda, we'd tell you what it was. And I got news for you, this IS us and we don't expect anything. I'm also sober enough to know I'd rather drink with my friends and be unprofessional from time to time then be who you think I'm suppose to be to make you happy. So the video stays. But really, feel free to stay off our channel and our sites and FaceBook.

Here's our video about our new vacation rental in La Fortuna. BE WARNED- If you don't appreciate beer and unprofessionalism, don't watch, you'll be so disappointed with us.


TONS of Costa Rica Travel Info and VIDEOS on our website: Travel Costa Rica NOW and if you want to visit our YouTube Channel: iCostaRica24 ENjoY!

Comments (12)

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Okay, okay; your forgiven. But the guy does have some good points. Keep in mind when you show the ugly and someone has a problem when you rent it in the future it give the complainer ammunition for their case. Remember your CCard charge back in the past, that's the kind of problem you want to avoid. Anyway I still love you guys and your videos; just wanting the best for ya.
1 reply · active 654 weeks ago
michael alan's avatar

michael alan · 654 weeks ago

Thanx...we want the best too..... and if this was the only video, that would be a problem....but we're doing 2 more to show the progress... it's a great little cabin style house...and when we're done,,,it won't look anything like this first video...... we'll see.. THANX for the support,,,we love you too...hehe
Ami Biagianti's avatar

Ami Biagianti · 654 weeks ago

I love this video! Thanks for sharing how hard it is to take on such a project. And I love how you always keep it real.
Too funny, very real. Inquiring minds need to know this stuff. Can't wait to see the video of the finished property.
People shouldn't get their knickers in a twist over something so silly. I watch your videos because you are real, edgy and fun. If I wanted to watch some corporate slick show I'd watch TV or House Hunters.

Keep up the great work guys.
1 reply · active 650 weeks ago
michael alan's avatar

michael alan · 650 weeks ago

Can't tell you how much I appreciate this comment.
i think the video is awesome. whoever sent that comment has clearly not visited Costa Rica and is probably jealous that you have rental properties and they don't.

we are going through an apartment remodel right now and right now the place looks pretty filthy and dinghy. it's all part of the process.
Everglades Tour's avatar

Everglades Tour · 636 weeks ago

Truly and specially La Fortuna Costa Rica is my favorite place for visiting!!! From my childhood I wanna go there for taking rest/vacation. Thanks for giving an idea!!!!
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I like your article for its quality content you have. I personally enjoyed your post and would love to disseminate.
Cool.... I like this video.

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Vacation video gets harsh comments! Why the heck anyone would do such thing?
Lolx he's moron i just laugh by reading his comment :D
Totally agree with your point that if he knew our 'body of work' so to speak, he wouldn't be judging so harshly.

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